Certificates

The certificate belongs to the product. Each product decides if it has a certificate, when the student can issue it and how it looks. The student issues it on their own, in the student area. Cademí never issues a certificate automatically.

How it works

• The criterion tells when the student can issue the certificate. You choose it in Available in.
• When the student meets the criterion, the Issue certificate button shows for them.
• The certificate exists only when the student clicks that button.

The most important rule: the default when you turn the certificate on is Always available. With it, the student can issue the certificate on the first day. If the certificate must come at the end of the course, change the criterion.

When the student can issue it

• There is no "finished the course" criterion. The nearest is 95% or an exam on the last lesson.
• The progress that counts is the current one. If you hide or publish lessons, the percentage changes. This can open the certificate without the student doing anything new.
• After the first issue, the criterion stays met. This is true also if the progress drops or the exam result is removed. Only deleting the issuance sends the student back to the criterion.

The path from the criterion to the certificate:

Meeting the criterion shows the button. The certificate exists only when the student clicks it.

Single issuance

• With Single issuance on, a new request returns the certificate the student already has. Cademí does not create a second one.
• With Single issuance off, each request creates another valid certificate, with a new number.

What gets printed

The certificate is a snapshot of the moment of issue. If you later change the student's profile, the template or the course, the certificate does not change.

Heads up: this is where most errors happen. Pedro's name came out wrong on his certificate. A profile fix does not change a certificate that already exists. Fix the profile, delete the issuance and ask Pedro to issue it again.

On the front:

• the Student name;
• if on, the Document, the Date and the Sequence (the certificate number, counted per product or across the whole platform);
• the QR Code.

On the back, if on:

• the start and completion Dates;
• the Product name, Taught by and the Workload;
• the Back content. If this text is empty, the back lists the modules and lessons of the product;
• the student's custom fields that you choose.

The printed dates:

• Start: the start of access, or the first completed lesson if it came first.
• Completion: the last completed lesson. With no completed lessons, it is the issue date.

Validation

The QR Code opens the public Certificate validation page. It confirms the code with the sentence "Certificate issued to ... for completing the course ..." and the issue date.

• A deleted issuance, or an unknown code, is not confirmed.
• The test certificate you issue from the dashboard shows as a test on that page. It is not valid as proof.

Step by step

Enable it and choose the criterion

1. Open the product in Content → Products.
2. Click the Certificate tab. It is in the Settings group of the product tabs.
3. Turn on Enable certificate.
4. In Available in, choose the criterion.
5. If the criterion is On passing an exam, choose the exam in Select an exam…. The exam must exist in the product.
6. Turn Single issuance and Certificate back on or off.
7. Click Save now in the footer bar.

Change the appearance

In Appearance, the Front and Back previews show the approximate result. They change at once, before you save.

1. Click Customize appearance, or one of the previews.
2. Make the changes in the Front, Back and Fields tabs (below).
3. Click Save, in the footer of the panel.
4. To see the real PDF, click Issue test certificate.

Issue test certificate uses the saved settings. If you have changes you did not save, save first.

What each tab has:

• Front:
  • Certificate image: JPG or PNG, 3508 x 2480 px, up to 2 MB. With no image, the default template applies.
  • Student name, with Color and Font.
  • Document, Date and Sequence, each with an on and off switch, Color and Font. In Sequence, Numbering chooses between Product sequence and Platform sequence.
  • QR Code, with Position, Color and Background color.
• Back: Certificate back, Dates, Product name, Taught by, Workload and Back content.
• Fields: the student's custom fields that get printed, and their order.

The fonts are versions of Arial, Georgia and Open Sans.

See the issuances

• In the student's profile. In the Certificates tab, each certificate shows Code, Issued on and Product. The Reissue badge shows when the student had already issued a certificate of this product before, also if it was deleted. The actions are Download PDF, Copy link, Validate certificate and Delete issuance. See Student profile.
• In the report. In Reports → Certificates, the list of the certificates issued in the account. See Certificates report.

Delete issuance takes the certificate away from the student and stops the validation link. Cademí does not use the printed number again. The student keeps the points of the issuance.

What the student sees

On the Certificates page of the student area, each product with an active certificate shows a button:

• Issue certificate, when the student met the criterion;
• Go to course, when the student did not meet it yet;
• View certificate, after the issue. The certificate goes into Certificates issued, with the date.

When the student passes an exam that opens the certificate, the lesson shows: "Congratulations, now issue your certificate!".

If an administrator logs in as the student and issues the certificate, the certificate is real and belongs to the student. In the preview as a student, the result is a test certificate.

Good to know

Frequently asked questions