# Product reports

> The two reports in a product: the lessons report, with views and ratings, and the points ranking of the product, by period.

Each product has two reports of its own, in the **Reports** group of the product tabs. **Lessons** shows what students watched and rated in each lesson. **Ranking** shows who got the most points in this product. The reports for the whole account are in the **Reports** menu of the dashboard. See [Reports](https://help.cademi.cloud/en/relatorios/relatorios.md).

## Lessons report

Open the product in **Content > Products** and click **Reports > Lessons**. The screen is **Lessons report**.

**The most important rule:** the numbers change once a day. The **Updated every 24 hours** badge in the header reminds you. What a student did today shows tomorrow.

### The four numbers at the top

| Card | What it shows |
|---|---|
| **Students with progress** | How many students already have progress recorded in the product. Below it, "students with access": how many have the product. On a free product, this line does not show |
| **Accesses** | How many times students opened the lessons of this product |
| **Average progress** | The average progress among the students with progress, not among all students with access. Below it, how many lessons were completed in total |
| **Likes / dislikes** | The share of ratings that are positive, with the number of likes and dislikes |

This is why the average progress can be high when few students study: it counts only the students who started.

### The lessons list

Below the numbers, the lessons show by module, in the order of the **Lessons** screen. A submodule shows as "Module › Submodule".

- Each row shows the **views** of the lesson, the likes and the dislikes.
- A draft lesson has the **Draft** mark.
- Click the title to open the lesson editor.

In a blog, the lessons with no module show at the end, in a group with no title. In the other formats, a lesson outside a module is not in the report, because it also does not show for the student.

## Product ranking

Click **Reports > Ranking**. It is the points leaderboard of this product only.

The points that students got in this product count: completed lessons, progress milestones, passed exam, certificate, comments and questions. The value of each one follows the points settings of the account. A manual points adjustment counts here only if you linked it to this product.

### Period

In the header, **Period** chooses the range: **This month**, **Last month**, **All time** or **Custom**. For **Custom**, choose the dates in the filter next to it.

- If you choose a preset period, the typed dates are cleared.
- The ranking of a month counts only the points of that month. It starts again when the month changes, and gives a chance to students who just came in.

### What shows

- Three cards for the period: **Participants** (how many students earned points in this product in the period), **Total points** and **Average per student**.
- The podium of the top three, with the points of each one.
- From the fourth position on, the list with **Position**, **Student**, **Points in period**, **Last access on** and **Progress** in the product.

Click a row, or the podium, to open the student's profile.

- The ranking goes up to position 100.
- On a tie, the alphabetical order of the name applies.
- With no points in the period, the screen shows **Empty ranking**.

Automatic points take about 15 minutes to get into the dashboard ranking. A manual adjustment shows at once. In the student area, the ranking changes once a day.

## What is different from the general reports

| | In the product | In the **Reports** menu |
|---|---|---|
| Scope | This product only | The whole account, with product filters |
| Lessons report | The same report, already open on this product | In the products report, product by product |
| Ranking | Only the points of this product, with the **Progress** column | All points, also adjustments with no product |

The lessons report is the same in both places. The numbers are the same.

## Good to know

- **Report per student.** To see how one student is doing, use the student's profile: the **Products** tab and the progress report. See [Student profile](https://help.cademi.cloud/en/alunos/perfil-do-aluno.md).
- **Likes and dislikes.** These are the ratings students give to the lessons. A deleted lesson leaves the report.
- **Who leaves the ranking.** Deleted students do not show in the ranking.

## Frequently asked questions

**The student watched today and the report did not change.** The lessons report changes once a day. What the student did today shows tomorrow.

**I gave points to a student and the student did not move up in the product ranking.** The adjustment is not linked to this product. An adjustment with no product counts only in the general ranking.

**Why is the average progress high, if few students study?** The average counts only the students with progress. A student with access who never started is not counted.