# Clones

> This account's child platforms: what a clone receives from the source, what it can change, what stays separate, the student limit and replication.

A clone is a child platform of this account. It receives this account's content so a franchise or a partner can sell the same courses with their own brand, domain and checkout. In **Settings > Clones** you see the child platforms, adjust each one's student limit and turn replication on or off.

The screen only exists in the source account, and only appears when it has clones.

## The idea in one minute

- The **source** is the account that creates and edits the content.
- The **clone** is the child account. It receives that content.
- **Replication** is the sending of content from the source to the clone.

**The most important rule:** the source owns the content, and each clone owns its own students and its own sales. Received content is edited in the source. A clone's students never move to the source, or to another clone.

What goes from the source to the clone and what stays in each account:

```mermaid
flowchart TD
    accTitle: From the source to the clone
    accDescr: The source account creates and edits the content, and replication takes it to the clone, where the items show the Replica badge. On those items, the clone can only publish or unpublish and adjust the product's color, cover and certificate; name, content and structure are edited in the source. Students, sales, progress, support, reports and the domain belong only to the clone.
    origem["Source account"]
    conteudo["Showcases, products, lessons, exams, deliveries and menu"]
    clone["Clone"]
    recebido["Items with the Replica badge"]
    pode["The clone can: publish or unpublish, product color, cover and certificate"]
    naopode["Name, content and structure: only in the source"]
    proprio["Only the clone's: students, sales, progress, support, reports and domain"]
    origem -->|Creates and edits| conteudo
    conteudo -->|Replication| recebido
    clone --> recebido
    clone --> proprio
    recebido --> pode
    recebido --> naopode
    classDef destaque stroke:#ff005c,stroke-width:2px
    class recebido destaque
```

## What goes and what stays

**What the source sends**:

- showcases, products, modules, lessons, exams and questions;
- banners and the student menu links;
- release schedules and deliveries;
- student tag names;
- each product's terms and the certificate issuing rule;
- the custom code blocks.

**What the clone can change in what it received**:

- publish or unpublish;
- in a product, the color, the cover and the certificate (turn on, turn off and change its look).

**What stays only in the clone**:

- students, enrollments, sales and progress;
- support and reports;
- which students have each tag;
- the custom domain;
- everything the clone created: its own showcases, products and deliveries.

In the clone, showcases, products, exams and deliveries that come from the source show the **Replica** badge. Name, content, structure, deliveries and schedules of a received item are edited in the source.

The clone does not add a product to a received showcase. It does not derive a received product either. If a lesson must be different for one franchise, choose one path:

- edit the lesson in the source, if the change suits everyone;
- or give that clone its own product, in a showcase it created.

The platform terms are copied when the clone is created. After that, they do not follow the source's edits. Product terms do.

Files are shared, not copied: the same video or PDF counts once in storage. Billing belongs to the source. A clone does not see billing notices.

## The screen

Each row is a child platform. The columns are:

- **ID**;
- **Domain**: the subdomain and, if there is one, the custom domain;
- **Students**: how many it has now and the limit;
- **Admin access** and **Student access**: how many days since someone signed in;
- **Last certificate**, **Time in use** and **Created on**.

Whoever sees the account's billing also sees the **Plan** column. A clone with replication turned off shows **No replication** below the domain.

The search looks up by subdomain or domain. The filters narrow the list:

| Filter | Options |
|---|---|
| **Created on** | A date range |
| **Student limit** | **No students**, **At the plan limit** |
| **Domain** | **Domain active**, **Domain in progress**, **Domain with issues**, **Subdomain only** |
| **Admin access** | **No access for 30 days**, **No access for 90 days**, **Never accessed** |
| **Student access** | **No access for 30 days**, **No access for 90 days**, **No student ever signed in** |
| **Certificate** | **Has issued certificates**, **Never issued a certificate** |

Click the row to open the child platform in a new tab. You are already inside its dashboard: an administrator of the source enters the clones without another password. The **Trash** lists the deleted children.

## Step by step

### Changing a clone's student limit

1. Open **Settings > Clones**.
2. On the clone's row, click the number in the **Students** column.
3. In the window, check **Students today**: how many students the platform has.
4. In **Student limit**, type the maximum. Empty or zero leaves the platform with no limit.
5. Click **Save**.

**Attention:** at the limit, the child platform refuses the next new student. This applies to free sign-up, manual creation and the sale of someone who is not there yet. The sale is recorded with an error. After a spot opens, you can reprocess the sale (see [The student paid and has no access](https://help.cademi.cloud/en/vendas/pagou-e-nao-tem-acesso.md)). Whoever is already there keeps getting in. Lowering the limit removes no one.

### Turning replication on or off

In the row menu:

- **Disable replication** makes the child stop receiving new content from the source.
- **Enable replication** resumes sending.

Turning it off deletes nothing. What the clone already received stays, and edits and deletions of those items keep arriving. What stops is the arrival of new items.

What the replication switch decides:

```mermaid
flowchart TD
    accTitle: What reaches the clone
    accDescr: A new item in the source only reaches the clone with replication on. An edit, a deletion or a status change of an item the clone already received always arrives, on or off.
    mudanca{"What changed in the source?"}
    ligada{"Clone's replication on?"}
    chega["Reaches the clone"]
    naochega["Does not arrive"]
    mudanca -->|New item| ligada
    mudanca -->|Edit, deletion or status of an item already received| chega
    ligada -->|Yes| chega
    ligada -->|No| naochega
```

## Good to know

- **Publishing in the source publishes in the clones.** A status change in the source overrides the clone's choice. To hide a course only in one franchise, unpublish it there. The next status change in the source brings the course back.
- **Deleting in the source sends the copies to the trash.** Restoring in the source does not restore them in the clones.
- **This screen does not create clones.** It manages the ones that already exist. A new clone is created by the Cademí team: contact support.
- **Students don't cross accounts.** The same email in a clone and in the source are two students. To see a child's students, enter it through the row.
- **Domain.** A clone is born without the source's custom domain. It registers its own in [Domain](https://help.cademi.cloud/en/configuracoes/dominio.md).

## Frequently asked questions

**I want one franchise to have a lesson different from the others.** If the change suits all of them, edit the lesson in the source. If not, give that clone its own product in a showcase it created. Received content is not edited in the clone.

**I turned replication off and the old courses kept changing.** That is expected: turning it off applies to new items. Edits and deletions of what the clone already has keep arriving.

**A sale in the franchise failed with a student limit error.** Raise the child's **Student limit**, or free up a spot in it. Then reprocess the sale in the child platform.

**I unpublished a course in the clone and it came back.** The source changed the course's status. A status change in the source overrides the clone's choice.